AeyeConnect is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website or use our services, in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: Name, email address, phone number, and other contact information.
  • Usage Data: Information about how you use our website, products, and services.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services.
  • To notify you about changes to our services.
  • To allow you to participate in interactive features of our services when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our services.
  • To monitor the usage of our services.
  • To detect, prevent, and address technical issues.

3. Legal Basis for Processing Personal Information

A Eye Connect processes personal information in accordance with the following legal bases under POPIA:

  • Consent: Where you have given us consent to process your personal information for a specific purpose.
  • Contractual Necessity: Where processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract.
  • Legal Obligation: Where we need to comply with a legal obligation.
  • Legitimate Interest: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests.

4. Disclosure of Your Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our service, to contact you.
  • For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

The security of your personal information is important to us. We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

You have the following data protection rights under POPIA:

  • The right to access: You have the right to request copies of your personal information.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the information that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@aeyeconnect.co.za

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

AeyeConnect

Email: privacy@aeyeconnect.co.za

Phone: +27 10 123 456